Policies

If you wish to purchase any product or service made available through Crown Jewelers & Pawn, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

Credit cards and proper identification are required for in-store pickup purchases. Returns are accepted within 7 days. Merchandise is to be returned in the exact condition. Items are subject to a 15% restocking fee. All diamond and colored stone weights and characteristics are approximate by measurement unless accompanied by an independent third-party certificate. Colored stones are considered lab-created unless stated in writing otherwise or are accompanied by an independent third-party certificate.

Some of our items are previously loved so they may show signs of normal use that may not be explicitly visible in the photographs. If you have any questions, please do not hesitate to email us at cc@crownslc.com or call us at 801-467-1115. We look forward to you being a valued customer for life, so please check back often for updated listings!

PRIVACY POLICY

This privacy policy sets out how Crown Jewelers & Pawn (“Crown”) uses and protects any information that you give Crown Jewelers & Pawn when you use this website.

Crown Jewelers & Pawn is committed to ensuring that your privacy is protected. Any information by which you can be identified when using this website will only be used in accordance with this privacy statement.

Crown Jewelers & Pawn may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 03, 2021.

What we collect

We may collect the following information:

name and address
contact information including email address
demographic information such as zip code, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To complete contact information initiated by you via form submit.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. Additionally, such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@crownslc.com

We WILL NOT sell, distribute, or lease your personal information to third parties.

LAST UPDATED: May 03, 2021